Our strategy

Our Success Model

Across the strategy development workshops, staff were asked to demonstrate what success looked like and how the agency should address the risks, issues, and challenges as it evolved. Groups developed and presented more than 50 models with consistent themes used to create the Success Model.

At the heart of the model, is our purpose, to be ‘Prepared for Anything to Protect the Irreplaceable’. This is driven by our people, for our communities, in partnership with government and industry, and by being at our best in delivering our services consistently and sustainably.

It makes clear that success is more than getting the job done, it’s making sure everyone has the capability to deliver and is accountable.

Culture and our behaviour frame the Success Model as the ultimate enabler to meaningful change.